Frequently Asked Questions

SHIPPING

How often do you ship?

Domestic Orders (Within Canada)

USA Orders

International Orders

USA and International Customs and Fees

I entered in the wrong address at checkout.

My order hasn't arrived yet.

My order has arrived but it's damaged.

My order was definitely lost in the mail!

RETURNS AND EXCHANGES

Do you accept returns or exchanges?

GARMENT GROOMING

T-shirt and tank tops

Tote bags

Screen printed with heart, from us to mew!

MEOW QUESTIONS

Who designs your products?

What's this weird looking backing that came with my pin?

How do I remove a locking pin back attachment?

Can you lower the price of your greeting cards or prints?

Can I buy your products in person?

I saw something on your Instagram account that I can't find on your website.

I run a small storefront or cat café. Do you offer wholesale?

Do you offer custom design services?

Is your cat really people?